Shipping & Delivery

Every Mellow Stitch shirt is printed after you order it, so there are two stages to every delivery: production, then transit.

1. Production time

[TO CONFIRM] Orders are typically printed and packed within 2–5 business days of being placed. Business days are Monday to Friday, excluding public holidays.

2. Transit time

[TO CONFIRM — adjust to match your actual carrier and destinations]

Destination	Estimated transit	Cost
United States	5–10 business days	$4.99 flat
Canada	7–15 business days	$9.99 flat
Rest of world	10–20 business days	$9.99 flat

Transit estimates start when the parcel is handed to the carrier, not when the order is placed. Total delivery time is production time plus transit time.

Shipping cost

Shipping is a flat rate: $4.99 per order within the United States and $9.99 per order everywhere else. The exact amount is shown at checkout before you pay, and no shipping charges are added after payment.

Tracking

When your parcel ships, we email you a shipping confirmation with a tracking number where the carrier provides one. Tracking often takes 24–48 hours to show its first scan.

Delays

Carrier delays, weather, customs inspections and peak periods can push a delivery past the estimate. Estimates are not guarantees. If your parcel is significantly past its estimated window, contact us with your order number and we will open a case with the carrier.

Customs, duties and taxes

International orders may be charged import duties, taxes or handling fees by the destination country. These are set by your government, are not included in our prices, and are the responsibility of the recipient.

Wrong or incomplete address

Please check your shipping address carefully at checkout. If a parcel is returned to us because the address was wrong or incomplete, we can reship it once you have paid the reshipping cost. Contact us immediately if you spot a mistake — we can usually fix the address before printing starts.

Lost or damaged parcels

If tracking shows a parcel as lost, or it arrives damaged, email us within 30 days of the expected delivery date with your order number and photos where relevant. We will replace the order or refund it.